Conflict Resolution in Nursing Practice
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Included in: Growing Resilience
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1.0 Contact Hour
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Released October 2025
Growing Resilience | Self-Care for Nurses
Volume 1, Issue 10
Volume 1, Issue 10
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eLearning Module
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Competency Assessment
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Certificate of Completion Awarded
Course Description
This learning activity provides registered nurses with evidence-based strategies for managing workplace conflicts in healthcare settings, covering systematic approaches including the LEAP framework, SBAR communication methods, and hierarchical conflict categorization models. Nurses will learn to recognize different types of workplace conflicts, implement proactive prevention strategies, and apply appropriate resolution techniques while maintaining patient safety and professional relationships. The content addresses both individual skill development and organizational approaches to conflict management, emphasizing the connection between effective conflict resolution, patient outcomes, and nurse well-being in post-COVID healthcare environments.
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since 1995
Provider #50-4366
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