Frequently asked questions

Licensing and Pricing

Can an individual purchase a license to a CE program?

No, we do not currently offer individual licenses to our learning materials. Our rates are for entire facilities. One license permits all staff within the free-standing facility to utilize our service. 

What's included with an annual license to MyERS Learning Center?

MyERS Learning Center access is provided with our materials-only licenses. This is your central hub for accessing our monthly CE activities. New materials are accessible on the first business day of each month. Once you login to MyERS Learning Center you will have access to:

  • CE activities in PDF
  • Competency assessments in PDF
  • Answer keys in PDF Administrator ONLY
  • Tracking records in PDF Administrator ONLY
  • Downloadable SCORM 1.2 compliant learning modules Administrator ONLY


All clients with a MyERS Learning Center account activated prior to December 31, 2023 have access to our legacy online testing option.

What's included with an annual license to MyERS CompletE?

MyERS CompletE features everything included in MyERS Learning Center, plus:

  • Mobile-friendly online testing
  • Enhanced tracking and reporting options
  • Access to our interactive SCORM learning modules
  • Simplified staff enrollment
  • Intuitive user-interface

Why should we upgrade to MyERS CompletE?

Many of our valued clients leverage the efficiency of a Learning Management System (LMS) to seamlessly oversee, distribute, and monitor educational content and training initiatives. As part of this process, our clients routinely upload our SCORM learning modules to diverse third-party LMS platforms every month. The development of MyERS CompletE was prompted by the realization that our legacy platform, MyERS Learning Center, built on technology from 2006, faced limitations in hosting interactive SCORM learning modules. As technology rapidly evolves, it's clear that a transformative upgrade is necessary to meet the demands of modern nursing education.
 
MyERS Learning Center | A Legacy System
MyERS Learning Center has been a cornerstone of our online education offerings, providing a robust solution for years. However, due to its foundation in technology from 2006, it lacked the capability to seamlessly host interactive SCORM learning modules, limiting the dynamic learning experiences we aspire to deliver.
 
Introducing MyERS CompletE | A Technological Leap
In our pursuit of a solution that aligns with current and future needs, we explored various Learning Management System (LMS) options during the development of MyERS CompletE. After careful consideration, we found that LearnWorlds technology offered the perfect balance of cutting-edge features and cost-effectiveness. This choice enables us to provide you with a platform capable of hosting interactive SCORM learning modules while being prepared for future advancements.
 
Key Features of MyERS CompletE
 
Interactive SCORM Learning Modules
MyERS CompletE, built on LearnWorlds technology, supports interactive SCORM learning modules. This enhancement enables a more engaging and immersive learning experience for nursing professionals.

Enhanced Tracking and Reporting
MyERS CompletE takes tracking and reporting to new heights. Gain comprehensive insights into learner progress, completion rates, and engagement. This feature empowers nurse educators with the data needed to optimize our CE programs and ensure compliance.

Future-Ready Design
Our commitment to staying at the forefront of technological advancements is embedded in MyERS CompletE. The platform is designed to embrace future developments in eLearning, ensuring that you are well-positioned to adopt new features and functionalities seamlessly.
 
Cost-Effective Solution
MyERS CompletE comes at a fraction of the cost compared to traditional LMS solutions. We understand the financial constraints faced by nursing education departments and strive to offer an affordable yet powerful solution.
 
Optional Upgrade
While MyERS Learning Center will continue to host our legacy online testing option, we highly recommend considering MyERS CompletE as an optional upgrade. With a plethora of capabilities, including SCORM compatibility, it opens up new possibilities for elevating your nursing education programs.
 
Choosing LearnWorlds | A Thoughtful Decision

During the development phase, we rigorously tested various LMS options for the base framework of MyERS CompletE. LearnWorlds emerged as the best match, providing an optimal balance between advanced features and reasonable costs. In fact, alternative options were found to be 5-20 times more expensive, making LearnWorlds the clear choice for ensuring both quality and affordability.

Empowering Nursing Education Within Budgetary Realities

With MyERS CompletE, you will not only provide your staff with access to our engaging and interactive SCORM learning modules, but also gain entry to a state-of-the-art LMS at an affordable rate. The comprehensive advantage our solution offers extends beyond enriched educational experiences, as it liberates valuable budgetary resources for addressing other mission-critical priorities within your organization. With MyERS CompletE, you're not just investing in education; you're strategically optimizing your resources for broader department success.

MyERS CompletE was purposefully crafted with the specific needs of nursing education departments in mind, recognizing the widespread budgetary constraints faced by these institutions across the United States. The challenges associated with inadequate budgets for nursing education can be attributed to several factors, making the affordability of major Learning Management Systems (LMSs) a critical concern.

Limited Funding for Education Departments
Nursing education departments often contend with limited funding from healthcare organizations or educational institutions. These departments are tasked with the essential responsibility of training and developing the nursing workforce, but their budgets may not always align with the growing demands for modern educational technologies.

Competing Priorities in Healthcare Budgets
Healthcare organizations face complex budgetary considerations, and funds are allocated across various departments to address critical needs such as patient care, equipment, and facility maintenance. Consequently, education budgets, including those for nursing departments, may be sidelined, leaving little room for investment in sophisticated LMS solutions.

Rising Costs of Traditional LMS Solutions
The traditional Learning Management Systems available in the market often come with significant price tags. The high licensing fees, subscription costs, and additional charges for user scalability can place an immense financial burden on nursing education departments that are already grappling with tight budgets.

Affordability as a Barrier to Adoption
The astronomical costs associated with major LMSs can act as a barrier to the adoption of modern educational technologies by nursing education departments. Many institutions find it challenging to justify or secure the necessary funds for these solutions, hindering their ability to enhance the learning experiences of nursing staff.

Need for Cost-Effective Alternatives
Recognizing the financial challenges faced by nursing education departments, MyERS CompletE aims to provide a viable and cost-effective alternative. By offering a comprehensive package at a fraction of the cost compared to major LMS providers, MyERS CompletE ensures that nursing education departments can access the essential tools needed for effective training and continuous education without compromising on quality.

Empowering Small to Mid-sized Institutions
MyERS CompletE recognizes the diversity in the healthcare and educational landscape, catering to the needs of small to mid-sized institutions that may not have the financial bandwidth to invest in high-priced LMS solutions. This inclusivity is aligned with our mission of democratizing access to quality education tools within the nursing community.

MyERS CompletE addresses the financial challenges faced by nursing education departments by providing an affordable, turnkey solution to managing their nursing staff's CE compliance. By doing so, it empowers these departments to overcome budget constraints and deliver high-quality continuing education to nursing professionals across the country.

How much does each CE contact hour cost?

$0! There are no out-of-pocket expenses incurred by staff.

Why are the annual licensing rates so low?

First and foremost, as a privately-owned small business, we have the privilege of answering to nurse educators - not shareholders. This allows us to prioritize the needs of our clients and the quality of our offerings, rather than solely focusing on maximizing profits. We believe in providing exceptional value to the healthcare organizations we serve.

Furthermore, recurring license renewals are essential to keeping our rates low. We are incredibly grateful for our loyal and growing client base that continues to renew their licenses year after year. This consistent support and trust in our products enable us to maintain affordable rates for all our valued clients. As more healthcare organizations discover the benefits of our platform and join our community, we can leverage economies of scale to keep our prices competitive.

Moreover, we operate with a lean and efficient business model, which helps us minimize overhead costs. By streamlining our operations and focusing on what matters most - delivering high-quality, evidence-based content and intuitive learning solutions - we can pass these savings on to our clients in the form of lower licensing rates.

We are committed to making our products accessible and affordable for healthcare organizations of all sizes, as we believe that everyone should have access to the tools and resources needed to enhance patient care and support staff development. Our low annual licensing rates are a reflection of this commitment and our desire to be a long-term partner in your success.

Account Setup and Management

Is there a limit to the number of staff members that can enroll?

Up to 1,000 staff members within your free-standing facility can enroll with a single annual license to MyERS CompletE.

Need more than 1,000 accounts? Consider our custom LMS option with unlimited staff enrollment. 

What is an Employer Code?

Once your organization's MyERS CompletE account is activated, the administrator of our CE program(s) within your organization will receive an Employer Code. The Employer Code is then used by staff to create their new MyERS CompletE account. If an incorrect Employer Code is entered, CE activities are not accessible.

How will staff obtain a new MyERS CompletE account?

From homepage: Select the "Sign up" button in the upper right corner of the browser window.

From staff login page: Select the "Create New Account" button.

Enter your contact information, login details, and "Employer Code". Contact the administrator of our CE program(s) at your organization to obtain your organization's Employer Code. Once you successfully enter your organization's Employer Code, you are automatically enrolled in the CE program(s) your organization has licensed.

I registered for an account, but I have not yet received a verification email. When can I expect to receive it?

You should receive your verification email within a few minutes, however they are sometimes intercepted by spam filters. If you have not received your verification email within a few minutes, please check your spam folder. Contact us (hello@myerscomplete.com) if you are unable to locate your verification email.

CE Contact Hours and Certificates

How many CE contact hours are earned by completing the competency assessment that accompanies each CE activity?

One (1.0) contact hour is earned for each successfully completed competency assessment. You must answer 9 out of 10 questions correctly to successfully complete a competency assessment. 

Can the CE contact hours I earn be used to satisfy the CE requirements of my nursing license?

Yes! We are approved as a provider of continuing education by the Florida Board of Nursing - provider #50-4366. All state licensing boards that have CE requirements for license renewal accept CE approved by another state's licensing board. Eligible to earn CE contact hours through our education programs:
 • Registered Nurses
 • Advanced Practice Registered Nurses
 • Licensed Practical Nurses
 • Certified Nursing Assistants

Will the CE contact hour certificates I earned through MyERS Learning Center transfer to my new MyERS CompletE account?

No, MyERS Learning Center and MyERS CompletE are built on separate platforms. There is no communication between the two tools. All CE contact hour certificates earned through MyERS Learning Center will remain accessible on www.myersnursing.com. If your organization upgrades to MyERS CompletE, we will continue to maintain your organization's MyERS Learning Center account - therefore your Staff account will remain active. Once your organization has upgraded to MyERS CompletE, all online testing will be conducted through MyERS CompletE. You will only need access to your MyERS Learning Center Staff account to retrieve copies of CE contact hour certificates you earned in the past. If you need assistance accessing your old Staff account on www.myersnursing.com, please email us at hello@myerscomplete.com or contact the MyERS client experience manager assigned to your organization's account. 

Technical Questions

What is a SCORM learning module?

SCORM stands for Sharable Content Object Reference Model, and it is a set of technical standards for eLearning software products. A SCORM learning module is a package of web-based learning content that adheres to the SCORM standards, making it interoperable with different learning management systems (LMS). The key features of SCORM include:

Shareability | SCORM-compliant content can be easily shared across different SCORM-compliant learning platforms and systems. This interoperability is crucial for organizations that use various eLearning tools.

Interoperability | SCORM ensures that eLearning content created using the standard can work seamlessly with different learning management systems. This compatibility is essential for organizations that may use different LMS solutions.

Accessibility | SCORM-compliant modules typically include features that support accessibility standards, making the content accessible to learners with diverse needs.

Tracking and
Reporting | SCORM provides a framework for tracking and reporting learner progress. It allows for the collection of data on how learners interact with the content, enabling organizations to assess the effectiveness of their training programs.

The SCORM standard has been widely adopted in the eLearning industry, facilitating the development and delivery of online training content across different platforms and systems. It provides a common ground for content creators, instructional designers, and organizations to create, share, and deploy eLearning materials in a standardized way.

Are MyERS CE activities available in SCORM format?

Yes, all MyERS CE activities published since January 1, 2021 are available as SCORM learning modules. SCORM 1.2 compliant learning modules are available for download through your organization's MyERS Learning Center account.

Do I have to download software to utilize MyERS CompletE?

No, MyERS CompletE is a cloud-based service accessible from anywhere with an internet connection. No software to download. No servers to maintain. 

Custom Learning Management System

What is a custom MyERS Learning Management System?

MyERS CompletE is a customized learning management system built on LearnWorlds technology. We can build a similar platform for your education department leveraging the same technology. MyERS CompletE being built on LearnWorlds technology brings forth several benefits, and these advantages extend even further when considering a custom LMS tailored to the specific needs of nursing education departments:

Tailored Learning Environment
A custom LMS built on LearnWorlds technology allows nursing education departments to tailor the learning environment to their unique requirements. Customization options include branding, user interface adjustments, and the incorporation of institution-specific features.

Unlimited Staff Enrollment
MyERS CompletE enrollment is capped at 1,000 accounts, however your custom LMS does not have restrictions on staff enrollment. Nursing education departments can accommodate an unlimited number of nursing staff, fostering inclusivity and scalability without the constraints of predefined user limits.

Personalized Learning Center
A custom LMS provides nursing education departments with a personalized learning hub featuring your organization's corporate branding to ensure a cohesive learning environment. This customization extends beyond aesthetics, allowing for tailored functionalities that align with the specific needs of the nursing education department.

Annual License to MyERS Learning System Included
Your custom LMS includes an annual license to all five of our education programs - Growing Up With Us, Grown Up, Growing Families, Growing Numbers, and Personal Growth. No manual input is required on your end. We upload our latest CE activities directly to your account each month, totaling 54 activities per year. Additional annual licenses are available at a reduced rate ($699/license/year).

Unleash Creativity with My Course Builder
Nurse educators gain access to a suite of advanced authoring tools with our custom LMS option. This empowers educators to create their own continuing education (CE) activities, fostering creativity and addressing specific learning objectives relevant to their nursing staff.

Enhanced Control and Administration
A custom LMS offers greater control over the administrative aspects of the platform. Nurse educators can configure features, user roles, and reporting functionalities to align with their specific workflow, resulting in a more efficient and tailored management experience. Personalized learning experiences lead to higher levels of participant satisfaction, increased retention, and a more effective transfer of knowledge.

Cost-Effective Customization
Customization on LearnWorlds technology is a cost-effective solution compared to building a fully custom LMS from the ground up. This allows nursing education departments to enjoy the benefits of personalization without incurring exorbitant development costs.

Seamless Integration
Integrate seamlessly with existing systems, workflows, and protocols within your healthcare organization. Our custom LMS is designed to complement and enhance your current educational infrastructure without disruption.

MyERS CompletE built on LearnWorlds technology and a custom LMS leveraging the same technology offer a powerful combination of a proven eLearning platform, tailored features, and scalability. These solutions provide nursing education departments with the tools needed to deliver effective, engaging, and personalized continuing education to their nursing staff.

How would a custom MyERS Learning Management System enhance my organization's staff development strategy?

A Learning Management System (LMS) can play a crucial role in streamlining and enhancing the onboarding process for new nurse hires within hospital nursing departments. Here are several ways in which a custom MyERS LMS can assist in this important aspect of workforce management:

Standardized Onboarding Programs
Our custom LMS allows nursing departments to create standardized onboarding programs for new hires. This ensures consistency in the delivery of essential information, policies, and procedures, providing a foundation for a unified and standardized onboarding experience.

Accessibility of Orientation Materials
Our custom LMS provides a centralized location for storing and accessing orientation materials, including training modules, policies, handbooks, and other relevant documents. New nurses can conveniently access these resources at their own pace, fostering a self-directed learning approach.

Interactive and Engaging Content
Utilizing multimedia and interactive features, our custom LMS can make onboarding content more engaging. Interactive modules, videos, and quizzes enhance the learning experience and help new nurses better retain information.

Compliance Training and Certifications
Our custom LMS enables nursing departments to track and manage compliance training and certifications efficiently. This is crucial in ensuring that new hires complete mandatory training on topics such as HIPAA, infection control, and other regulatory requirements.

Progress Tracking and Reporting
A custom MyERS LMS provides administrators with tools to track the progress of new hires through the onboarding process. Real-time reporting features help nursing departments monitor completion rates, identify areas of improvement, and ensure that all required onboarding activities are completed.

Remote Accessibility
In situations where remote onboarding is necessary or preferable, our custom LMS enables new nurses to access onboarding materials from any location with an internet connection. This flexibility is especially valuable for healthcare organizations with distributed teams or during times of social distancing.

Integration with HR Systems
Integration with Human Resources (HR) systems allows for seamless data transfer, reducing the need for manual data entry and minimizing the risk of errors. This integration ensures that new hires' information is accurately reflected in both the LMS and HR databases.

Feedback and Evaluation
Our custom LMS incorporates feedback mechanisms and evaluation tools. This allows nursing departments to gather input from new hires regarding the onboarding process, helping to continuously improve and refine the program for future hires.

Resource Efficiency
By leveraging a custom MyERS LMS for onboarding, nursing departments can reduce administrative overhead, paperwork, and the need for physical materials. This resource efficiency contributes to a smoother onboarding process and allows staff to focus on providing support and mentorship to new hires.

In summary, our custom LMS option facilitates a more efficient, standardized, and engaging onboarding experience for new nurse hires within hospital nursing departments. By leveraging technology, nursing departments can ensure that new nurses are equipped with the knowledge and skills needed to integrate seamlessly into their roles and contribute effectively to patient care.