Effective Communication in High-Stress Environments

  • Included in: Growing Resilience
  •  1.0 Contact Hour

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Released May 2025
Growing Resilience | Self-Care for Nurses

Volume 1, Issue 5

  • eLearning Module
  • Competency Assessment
  • Certificate of Completion Awarded
  • Quick Comprehension Companion

Course Description

This learning activity examines communication challenges in high-stress healthcare environments and provides evidence-based strategies for nurses to improve their communication effectiveness. It explores the neurophysiological effects of stress on communication, introduces structured frameworks (SBAR, CUS, I-PASS, TeamSTEPPS), and presents practical techniques like metacommunication and the REPAIR model for managing communication breakdowns. The learning activity emphasizes the importance of communication as a clinical competency that directly impacts patient outcomes, team effectiveness, and nurse wellbeing, particularly in the post-COVID healthcare landscape. It integrates research findings with practical applications, offering nurses specific approaches to develop communication resilience throughout their careers.

Approved CE Provider

since 1995

We are approved as a provider of CE by the Florida Board of Nursing. All state licensing boards accept CE approved by another state's licensing board. Easily fulfill the CE requirements of your license through our convenient cloud-based platform that's mobile-friendly and available 24/7. Learning can happen anywhere - during lunch, on the commute, or right at home after tucking in the kids.

Provider #50-4366

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