Effective Communication in High-Stress Environments
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                        Included in: Growing Resilience
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                        1.0 Contact Hour 
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    Released May 2025
                
                
                    
                
Growing Resilience | Self-Care for Nurses
Volume 1, Issue 5
                
                Volume 1, Issue 5
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                        eLearning Module
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                        Competency Assessment
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                        Certificate of Completion Awarded
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                        Quick Comprehension Companion
Course Description
This learning activity examines communication challenges in high-stress healthcare environments and provides evidence-based strategies for nurses to improve their communication effectiveness. It explores the neurophysiological effects of stress on communication, introduces structured frameworks (SBAR, CUS, I-PASS, TeamSTEPPS), and presents practical techniques like metacommunication and the REPAIR model for managing communication breakdowns. The learning activity emphasizes the importance of communication as a clinical competency that directly impacts patient outcomes, team effectiveness, and nurse wellbeing, particularly in the post-COVID healthcare landscape. It integrates research findings with practical applications, offering nurses specific approaches to develop communication resilience throughout their careers.
                
                
                
                
                
                
                
                
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